Hosting F.A.Q. Hosting F.A.Q.

Q: What is web site hosting?
A: We provide web site hosting, meaning that you can place your web site on our web servers and establish a presence on the internet.

Q: How does it work? Where can I start from?
A: First, you must have your own domain name (you can choose any registrar to register your domain). Then you have to update your DNS records with ns1.websitehosting24x7.com and ns2.websitehosting24x7.com at your registar's website. After that we create an account for your domain name on our server so you can start using our web hosting.

Q: What platform or operating system (OS) does WebsiteHosting24x7.com use for their web servers?
A: WebsiteHosting24x7.com uses CentOS Linux operating system for our web servers.

Q: What web server do you use?
A: We use Apache web server which is the most popular and reliable server now.

Q: How long does it take for my web address to start working?
A: It's depending on the registrars. It usually takes around 24-48 hours for the domain get fully resolved.

Q: Does WebsiteHosting24x7.com provide any database solutions?
A: WebsiteHosting24x7.com currently provides the database solution using MySQL database server for our hosting clients.

Q: Can I run CGI script onWebsiteHosting24x7.com web server?
A: Yes, you can. The web hosting account comes with a personal cgi-bin directory.

Q: Can I have telnet or SSH access on the web hosting account?
A: No, for security reason it is not permitted. You can access your files by FTP.

Q: Do you support Microsoft FrontPage?
A: Yes, our servers support Microsoft FrontPage extension.

Q: Do WebsiteHosting24x7.com servers support ASP?
A: No, we don't. ASP runs on Windows which is not our OS of choice. Instead of this, you can use PHP or Perl server-side scripts. Moreover, we provide links to pages which contain completed PHP solutions for most cases you need. Please contact us for more information.

Q: Can I host or create any sub-domain or virtualhosts for my domain name?
A: Yes, you can.

Q: Can I have anonymous FTP using my domain name for public access?
A: Yes, you can.

Q: How many email addresses can I create?
A: You can create unlimited number of email addresses <name@yourdomain.com>

Q: How can I access my email?
A: You can access your email using our WebMail features or you can use your usual Outlook Express or any other POP3/SMTP mail clients.

Q: Do you offer a money back guarantee?
A: Yes. If for any reason during the first 15 days as a WebsiteHosting24x7.com customer, you are not completely satisfied with any of our services, we will cancel your account and refund your money for that month's service. However, please note that domain name registration is not refundable.

Q: Is there a minimum time contract/commitment?
A: Not at all. You can pay monthly, quarterly, or yearly. You can also cancel at any time.

Q: How can I pay for your service?
A: We accept Visa, Mastercard, American Express and personal cheques. We also accept payments through Webmoney Transfer system.

Q: I see some hosts offering "unlimited bandwidth". Why don't you offer this?
A: Technically speaking, there is no such thing as "unlimited bandwidth". Someone has to pay for the traffic somewhere - and if you check the fine print of some service agreements from companies who claim to offer unlimited bandwidth, you'll probably find that they do charge for traffic over a certain amount. We dispense with the fine print.

Q: Will I have unlimited access to update my pages?
A: You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your convenience.

Q: Do you host warez sites or sites containing illegal material?
A: No. We are not host any of this kind of illegal material. Any user found to upload any of these his/her account will be terminated with or without notice.

Q: How fast are your connections?
A: Very fast :))))) You don't have to trust us or anyone else. We offer you FREE 14 days trial account to try our servers. You don't have to pay anything, so you'll make decision yourself. We think that's fair.

Q: My friend told me about free internet services...
A: No business can afford to offer a service for free without finding a way to defray their costs. Don't be fooled by companies that offer "free domain names" or "free hosting". Free domain names often include a domain "transfer fee" or force you to host your name with their service at some exhorbitant rate.

Companies that offer free hosting use many techniques to recoup their money:

Banner Advertising: These are for personal use and include annoying advertising banners along the top or sides of your page making it obvious you're on a free service. These banners are both distracting, and often lure your viewers to leave your website. Lowest hosting never forces you to use banner advertising.

Pop Under Advertising: Free services often use hidden pop unders which open and appear in a hidden fashion and are not seen until after your page is closed. Unfortunately pop unders can cause some browsers to lock up and freeze causing the client to reboot and lose your page. Pop unders are another annoyance that may keep clients from revisiting your website. Lowest hosting does not load any pop under advertisements on your webpage.

Subdomain vs your domain: Free services often use subdomain names which THEY own and are a part of their primary name. Yourdomainname.freewebsitehosting.com is an example. These names are longer and harder to remember and are not always properly indexed by the search engines. Worst of all you have no control if they raise their prices. Lowest hosting offers only full top level domains that you own, ie: www.yourdomain.com.

Mailing List Sales: Some companies offer a free webpage only if you agree to complete a "demographic" survey and to receive constant advertising (Junk Mail) offers in your email. Lowest hosting does not collect, disseminate, or sell its customer's private information.

No Advanced Features: Free services don't offer advanced features that some websites require (CGI/SSI/PHP/MYSQL) ultimately limiting your web site design options. Lowest hosting offers you a full service webspace with all the features you need.

Limited E-mail: Free services only allow you a single e-mail address and don't offer "catch all" and other services that are crucial to running a website. They also limit the size of the files you can receive and the amount of storage space to hold your e-mails. Worst of all they often attach advertising messages on the footer of your E-mails and anyone you email will know you're on a free service. Many of these companies get you hooked on using their service only to charge for it later. Lastly, many are halting their free service altogether forcing you to quickly find a new e-mail provider and then endure the tedious task of trying to contact everyone you ever e-mailed and every newsletter or subscription in order to inform them of your new address. Lowest hosting offers "Catch-All" email plus unlimited POP3 email accounts with full SMTP.

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